FAQs

What size are the frames?

Our frames come as 7" x 5" as standard, if you would like a bigger frame please send us an e-mail and we can do this bespoke for you.

 

How long will it take to receive my order?

Each frame is handmade to order, normally it takes around 5 - 8 days until dispatch. It'll then be sent through Royal Mail or a Courier dependant on Weight. If you're wanting this for a specific date, we can arrange that - but please let us know beforehand. 

 

Do you accept returns?

So far we've had no complaints, however if you would like to return an item, please send us an e-mail to let us know what's wrong with your order. We can either send out a new one, or refund your order once it's returned to us. 

 

Do you ship internationally?

We ship worldwide. We've shipped to Canada, USA, Australia, Africa and Sweden so far!